Logitech discontinued its line of Harmony universal remotes almost two decades after the first Harmony remote went on sale. The device maker shared the news in a recent post on its support website and revealed that it will immediately stop making the universal remotes. Interested buyers will always find the remotes at retailers while supplies last, and Logitech has promised to provide support and service for the remotes until people continue to use them.
In the post, a representative from Logitech wrote: “We do not anticipate any impact for our customers from this announcement. We plan to support our Harmony community and new Harmony customers, which includes access to our software and apps to set up and manage your remotes. We also plan to continue updating the platform and adding devices to our Harmony database. Customer and warranty support will continue to be offered. “
An FAQ section attached to the article further reveals that Logitech will continue to maintain the Harmony database and software, the company will honor the warranty agreement for existing and new buyers, and it will not offer refunds for existing buyers. new buyers as she plans to provide service and support “As long as customers use” their remote controls.
All Amazon listings for Logitech Harmony remotes now include a “[Disconitnued by Manufacturer]label. However, you can still get your hands on a replacement unit for your existing remote if you plan to continue using it for the foreseeable future. Best Buy still has a number of options available for sale, including Harmony 665 remote, Harmony Elite remote and smart hub combo, as well as the Harmony Companion remote and smart hub combo. Although these models are also available for purchase on Amazon, they are priced much higher due to the Limited stocks, however, Amazon does offer new and used models, so you might want to consider these if you don’t feel like paying full price for a discontinued product.